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Your use of our website is subject to the terms and conditions stated herein. Please note that the said terms and conditions is subject to other privacy policies and legal notices appearing on our other websites, and to any expressly designated terms located on particular pages of our website. By using this website, you are accepting the practices described in this statement. You may access certain parts of our website without registering or providing [Noorjehan Exports LLP] and/or its affiliates or subsidiaries (collectively referred to as "Nur", "we", "us" or "our") with your details. As the information on our website may be incomplete, out of date or inaccurate and may contain technical inaccuracies or typographical errors, we reserve the right to update our website at our sole discretion. Thus, such information may be changed or updated without notice. We reserve the right to make changes to the terms and conditions. Any changes we may make will be posted on this page and, where appropriate, we will also notify you by e-mail. Certain provisions of these terms and conditions may be superseded by expressly designated terms located on particular pages of our website.

Usernames and Passwords

Where you have registered on our website and have been provided with a username and password, you agree not to make available your username and/or password to anyone. If there has been a disclosure of your username and/or password, you agree to notify us promptly of such disclosure, so that Nur can take appropriate security measures and provide you with a new username and password. We may suspend or cancel your registration immediately at our sole discretion without giving you any reasons, if the situation so demands the same. You can cancel your registration at any time by logging on and clicking on the "unsubscribe" link.

Intellectual Property Rights

All materials on our website are the copyright of Nur or are reproduced with permission from other copyright owners. All rights are reserved. The materials on our website may be retrieved and downloaded solely for personal use provided that no trade mark, copyright or other proprietary notices contained in or appearing on such material are removed in whole or in part. No materials may otherwise be copied, modified, published, broadcast or otherwise distributed without the prior written permission of Nur. Nur and/or any other names of products or services provided by Nur and referred to on our website are either trademarks or registered trademarks of Nur.

Order Cancellation

Due to unavoidable circumstances there may be times when certain orders having been validly placed may not be processed or capable of being dispatched. We reserve the right to refuse or cancel any order for any reason. Some situations that may result in your order being cancelled shall include limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, problems identified by our credit and fraud avoidance department or any defect regarding the quality of the product. We may also require additional verification or information before accepting any order. We will contact you if all or any portion of your order is cancelled or if additional information is required to accept your order. If your order is cancelled after your credit card/ debit card/ any other mode of payment has been charged, the said amount will be reversed into your Account/ as the case may be to the source of the payment within a period of 15 working days. Any type of voucher used in these orders shall be returned and made available to the user in case of cancellation by us.

Delivery and Refunds

We do not guarantee delivery of products in the stipulated time period as mentioned on the purchase of the product, this has been clearly detailed in our shipping policy. In no manner can the contract be repudiated if we fail to deliver any one or more products in the stipulated time frame. However, if you fail to take the delivery of the goods, we may at our discretion charge you for additional shipping cost. We shall make all endeavours to deliver defect free products to the purchasers. Any item purchased on our website does not qualify for any return unless the product delivered is damaged. The damaged goods so received shall be communicated to us within 48 hours of its receipt. Any communication received after 48 hours of delivery shall not qualify for return unless even in case the said product has been wrongly delivered. We have the sole discretion to determine whether a refund can be issued. We do not warrant that product descriptions or other content is accurate, complete, reliable, current, or error-free. If a product offered by us is not as described, your sole remedy is to contact us within 48 hours of receipt and we reserve the right to provide a solution as per our discretion. We shall not be liable to issue any refunds or allow exchanges and/or returns as a matter of policy.

Disclaimer

Nur makes no warranties or representations of any kind concerning the accuracy or suitability of the information contained on the website for any purpose. All such information is provided "as is" and with specific disclaimer of any warranties of merchantability, fitness for purpose, title and/or non-infringement. Where you rely on any information, you do so entirely at your own risk. Nur makes no warranties or representations of any kind that the services provided by the website will be uninterrupted, error-free or that the website or the server that hosts the website are free from viruses or other forms of harmful computer code. If you are buying and/or availing goods and/or services, you warrant that you have legal authority to enter into other binding agreements for the purchase and/or use goods and/or services. You agree to be financially responsible for all of your use of the Services and access of the Site (as well as for use of your account by others, including without limitation minors living with you). You agree and undertake to supervise and be responsible for all usage of minors of the services and access of the Site under your name or account. You also warrant that all information supplied by you or members of your household in using the services and accessing the Site, including without limitation your name, email address, street address, telephone number, mobile number, credit card number is correct and accurate. Failure to provide accurate information may subject you to civil and criminal penalties. This Agreement is void where prohibited by law, and the right to access the Site is revoked in such jurisdictions. You shall be responsible for obtaining and maintaining any equipment or ancillary services needed to connect to, access the Site or otherwise use the Services, including, without limitation, modems, hardware, software, and long distance or local telephone service. You shall be responsible for ensuring that such equipment or ancillary services are compatible with the services In no event shall Nur, its employees or agents be liable for any direct, indirect or consequential damages, loss of opportunity, loss of data, loss of goodwill, loss of anticipated savings or loss of profits resulting from the use of the website even if Nur has been advised of such loss. Neither party's liability for personal injury or death caused by negligence or for fraud is excluded or limited. The exclusions set out in this legal notice only apply to the extent permitted by law.

Links

Links to other websites are provided by Nur in good faith and for information only. Nur disclaims any responsibility for the materials contained in any website linked to our website. In addition, a link to a non-Nur website does not mean that Nur endorses or accepts any responsibility for the content, or the use, of such website or the products and/or services offered on such website. It is up to you to take precautions to ensure that whatever you select for your use is free of such items as viruses, worms, trojans and other items of a destructive nature.

Service Access

While we endeavour to ensure that our website is normally available 24 hours a day, we shall not be liable if for any reason our website is unavailable at any time or for any period. Access to our website may be suspended temporarily and without notice in the case of system failure, maintenance or repair or for reasons beyond our control.

Global Nature of Websites

You recognise the global nature of our website and you agree to comply with all applicable local laws in your jurisdiction when using our website. Information we publish on our website may contain references or cross-references to services and/or products offered that are not announced or available in your country. Such references do not imply that we intend to announce or make available such services and/or products in your country

Governing Law

You agree that this legal notice shall be exclusively governed by the laws of India and shall be subject to the exclusive jurisdiction of the courts of New Delhi. Notwithstanding the foregoing, nothing in this legal notice will preclude Nur from applying to any court to bring an action for the infringement of its intellectual property rights.

Queries

If you have any concerns about material which appears on our website, please contact [customercare@noorjehan.org] Thank you for visiting our website.Your use of our website is subject to the terms and conditions stated herein. Please note that the said terms and conditions is subject to other privacy policies and legal notices appearing on our other websites, and to any expressly designated terms located on particular pages of our website. By using this website, you are accepting the practices described in this statement. You may access certain parts of our website without registering or providing [Noorjehan Exports LLP] and/or its affiliates or subsidiaries (collectively referred to as "Nur", "we", "us" or "our") with your details. As the information on our website may be incomplete, out of date or inaccurate and may contain technical inaccuracies or typographical errors, we reserve the right to update our website at our sole discretion. Thus, such information may be changed or updated without notice. We reserve the right to make changes to the terms and conditions. Any changes we may make will be posted on this page and, where appropriate, we will also notify you by e-mail. Certain provisions of these terms and conditions may be superseded by expressly designated terms located on particular pages of our website.

Order Cancellation

Due to unavoidable circumstances there may be times when certain orders having been validly placed may not be processed or capable of being dispatched. We reserve the right to refuse or cancel any order for any reason. Some situations that may result in your order being cancelled shall include limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, problems identified by our credit and fraud avoidance department or any defect regarding the quality of the product. We may also require additional verification or information before accepting any order. We will contact you if all or any portion of your order is cancelled or if additional information is required to accept your order. If your order is cancelled after your credit card/ debit card/ any other mode of payment has been charged, the said amount will be reversed into your Account/ as the case may be to the source of the payment within a period of 15 working days. Any type of voucher used in these orders shall be returned and made available to the user in case of cancellation by us.

Delivery and Refunds

We do not guarantee delivery of products in the stipulated time period as mentioned on the purchase of the product, this has been clearly detailed in our shipping policy. In no manner can the contract be repudiated if we fail to deliver any one or more products in the stipulated time frame. However, if you fail to take the delivery of the goods, we may at our discretion charge you for additional shipping cost. We shall make all endeavours to deliver defect free products to the purchasers. Any item purchased on our website does not qualify for any return unless the product delivered is damaged. The damaged goods so received shall be communicated to us within 48 hours of its receipt. Any communication received after 48 hours of delivery shall not qualify for return unless even in case the said product has been wrongly delivered. We have the sole discretion to determine whether a refund can be issued. We do not warrant that product descriptions or other content is accurate, complete, reliable, current, or error-free. If a product offered by us is not as described, your sole remedy is to contact us within 48 hours of receipt and we reserve the right to provide a solution as per our discretion. We shall not be liable to issue any refunds or allow exchanges and/or returns as a matter of policy.  

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